Returns & Exchanges
We want you to love your sustainable tech accessories, which is why we offer a 30-day window for returns and exchanges on all Pela products. To be eligible, items must be in their original condition and packaging to ensure they can be properly recycled or rehomed.
Start Your Request
Visit our online returns portal and enter your order number and zip code to locate your purchase.
Select Items
Choose the specific electronics accessories you wish to return or exchange and provide a brief reason for the request.
Print & Pack
Download your prepaid shipping label and securely package your items, preferably in the original eco-friendly mailer.
Ship & Refund
Drop your package at any authorized carrier location; once received and inspected, we will issue your refund to the original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing